Need Help?

Got Questions? We’ve Got Answers!

If you are starting out or need advanced help, find clear answers here or contact support team anytime!

What is Myxar and who is it for?

This is the + icon to open the FAQ sections

MYXAR is a next-generation, easy-to-use Business Management platform, purpose-built to transform the way member-based businesses operate and engage. Unlike anything on the market today, MYXAR reimagines the member experience by digitizing and collecting data for every interaction between members, business, and staff, unlocking new levels of personalization, efficiency, and insight.

Designed specifically for member-based organizations, MYXAR enables teams to orchestrate, manage, deliver, and optimize seamless digital experiences across key touchpoints, such as scheduling, maintenance, daily requests, and beyond. Intuitive, flow-based automation connects every stakeholder, streamlining communication, task execution, and collaboration in real time.

For businesses, this means smarter, more connected operations powered by data, boosting transparency, retention, and member satisfaction.

For members, it’s a hassle-free, mobile-first experience that brings everything a marina offers to their fingertips with speed, transparency and confidence.

Why choose a cloud-native platform?

This is the + icon to open the FAQ sections

Myxar was built from scratch with today’s technology, not as a patchwork on top of outdated systems. That means no version installs, no local servers, no painful upgrades and no long wait times for new features. As a fully cloud-native platform, updates happen seamlessly in the background, everyone’s always on the latest version, with new features launched as frequently as monthly. Your data is secure, encrypted, and accessible in real time from any device. Because we started fresh, the system is fast, intuitive, and easy to integrate with your other technologies.  

Can Myxar adapt to our workflow?

This is the + icon to open the FAQ sections

Yes. Myxar is modular and flexible, meaning we can tailor workflows to match your specific processes. Whether you have legacy routines, preferred terminology, or specialized forms, we’ll adapt the platform to fit how you already work, just more efficiently. Even if you wanted to test out a new idea, you can easily do so in Myxar.

What support and updates can we expect?

This is the + icon to open the FAQ sections

You’ll have access to responsive support via email and phone, plus live training when needed. We continuously improve the platform based on client feedback and regularly release new features, bug fixes, and enhancements,  all included in your subscription.

How Myxar’s Pricing Fits Your Needs.

This is the + icon to open the FAQ sections

Myxar’s pricing is designed to meet you where you are, whether you’re a small operation just getting started or a large-scale marina with complex workflows. It’s flexible, scalable, and built around three core principles:

Member-Based Pricing
You pay based on the number of active members you manage. This keeps pricing directly aligned with the size of your community and your actual usage.

Volume Discounts
Larger operations benefit from lower per-member rates as membership grows, thanks to built-in economies of scale. At the same time, smaller organizations only pay for their actual active members, making Myxar accessible and affordable from day one.

Modular Flows
Choose only the Flows that fit your operation, whether that’s Launch, Maintenance, or others. You can add more as your needs evolve, without paying for tools you don’t use.

And best of all, there’s no extra charge for users or data. Invite as many staff as needed and track as much information as is useful, no penalties, no surprises.

What kind of setup or onboarding is required?

This is the + icon to open the FAQ sections

We offer guided onboarding with a dedicated success lead. Most marinas are up and running within a few weeks. We take care of the setup, train your team, and provide ongoing support to make sure the transition is smooth and effective. Plus, we take a zero-training approach to make using the platform so intuitive for staff and members that minimal to no training is needed.

Is Myxar compatible with our systems?

This is the + icon to open the FAQ sections

Myxar is built to work alongside and eventually replace many legacy tools like spreadsheets, static databases, and manual logs. We’ll work with you to import your existing data and ensure everything transitions cleanly and securely, as well as setup any needed integrations.  All of which is included in your software subscription.